Ratings & Reviews

Overall Rating

5
(54 reviews)
98.1% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

Resident Reviews

submitted by Brody S. - |Recommended: YesN a — N a
response from property -Thanks for your feedback, Brody. We would love to hear about your experiences, so we could continue to improve our community. Please feel free to reach out to our office and it would be a pleasure to speak with you. Thanks again for your time and being part of our community, the Flagship Kems Management Team.
submitted by Brody S. - |Recommended: YesN a — N a
response from property -Hello Brody, Thank you for taking the time to leave us a review. We appreciate the 5-star rating! We value you, and would love to hear more about your experience. If you have any feedback, please feel free to reach out to us at flagshipkerns@caliberliving.com. Best, Flagship Kerns Management Team
submitted by Brooke R. - |Recommended: YesSo far so good — I've only been here for a little while, but I absolutely love it The only issue I would have is the parking, but luckily the over flow is fairly close.
response from property -Hello Brooke, feedback like yours is valuable to us. It helps us continue to improve and provide the best possible service to customers like you. Thank you, and have a great day! Team Flagship Kerns
submitted by Matthew C. - |Recommended: YesFlagship Kerns is a great place to live — Flagship Kerns is close to my friends and campus. They have great amenities. So far it’s been a great experience.
response from property -Thank you so much, Matthew! It fills us with pride to know that our service is valued by our community. We strive to be the best we can be every day. Best, Team Flagship Kerns
submitted by Khandrel P. - |Recommended: YesNice — Overall a nice place to live.
response from property -Hello Khandrel, Thank you for the wonderful review and for taking the time to share your feedback with us. Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Best, Team Flagship Kerns
submitted by Morgan G. - |Recommended: YesGood — Easy access to move in. Helpful staff.
response from property -Dear Morgan, we appreciate you taking the time to let us know about your experience! If there’s anything else we can help you with, please let us know. Best, Team Flagship Kerns
submitted by Kayleigh H. - |Recommended: YesLoving it so far — The staff is so friendly and helpful which has made the entire moving process so easy The only con is there have been a few minor construction issues within our unit however, they have been quickly resolved. The views from this apartment complex cannot be beat. The finished development of Kerns Bakery will only elevate it further. Looking forward to our time here at Flagship
response from property -We always enjoy hearing what our residents have to say, Kayleigh! We’re glad we could be of service and appreciate the kind words! Please let us know if there is anything else we can do for you! Best, Team Flagship Kerns
submitted by Destinee L. - |Recommended: YesHome Sweet Home — The kitchen, bathroom, and pool are what really made me fall in love with the place The staff is kind and helpful and the apartment itself is beautiful
response from property -Thanks Destinee! It makes our day to hear that we were able to provide you 5-star service. We’ll make sure the entire team at Flagship Kerns receives your feedback – they’ll be thrilled to hear your kind words. Your friends at Flagship Kerns
submitted by Alie P. - |Recommended: YesRooms were not well cleaned or checked — Was told couldn’t move in before august 13th due to “cleaning and inspections” turnover but rooms were not cleaned at all and lots of issues when inspecting closer.
response from property -Good afternoon Alie, We appreciate you took the time to share your feedback and rating. Please know our community management and the team strives to provide excellent service. We apologize if your move-in experience was less than our caliber. We welcome you to reach out to our office at 865-238-2237 to further discuss. Our resident satisfaction is a top priority and we hope to address your concerns further.
submitted by Matt R. - |Recommended: YesYes — Yes
response from property -Hello Matt! We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve customers like you. Have a wonderful day! Team Flagship Kerns
submitted by Kendall H. - |Recommended: YesPost Move In Review — Overall I love my apartment space and am excited to live here. My only complaints thus far are the lack of parking in the evenings and my apartment being really gross and dirty when I walked in for the first time. The whole thing was coated in cat hair, pubes, and fairy hair. In addition the shower was not clean and had dried up gunk in it. Also, the air vents do not seem up to date filter replacement , there is so much clumped up dust and cat hair that flys out of them. Definitely not what I expected when they said the apartment was going to be clean. That being said, once I spent a few hours deep cleaning and washing everything the space is great.
response from property -Hi Kendall, We appreciate you took the time to provide feedback. It's through feedback like yours that we learn what we can do better for our residents. Should you wish to further discuss your experience please reach out to a team member at 865-238-2237. Anyone in our office will be happy to assist. Thank you for the rating and we wish you the very best this year in our community. - Flagship Kearns
submitted by Mary S. - |Recommended: YesInspection — It’s a nice place, but was not cleaned out at all, the floors made my feet black, and drawers and beds and so on were just not clean. Everything else is fine though, it was just not clean at all.
response from property -Good afternoon Mary, We appreciate you taking the time to share your feedback. Our resident satisfaction is a top priority of ours. We ask that you reach out to a member of our office team so we can further address any concerns. We can be reached at 865-238-2237.
submitted by Fred O. - |Recommended: YesRoom smell — smell like cigarette smoke in couches or in room where
response from property -Thank you for taking time to post this review. We invite you to call us to discuss your concerns further. We care about our residents and strive to offer you a positive living experience. We greatly appreciate your feedback, Fred. Sincerely, Flagship Kerns
submitted by Peyton T. - |Recommended: YesGood — I like it so far Clean and quiet.
response from property -We are very happy to offer you a 5-star living experience in a clean, quiet environment and greatly appreciate your feedback, Peyton. Thank you for taking time to post this review. Warmest Regards, Flagship Kerns
submitted by Nylah P. - |Recommended: YesFlagship — From the property staff to the location, Flagship Kerns is such an amazing place to live. Modern, comfort, and easy access to any location.
response from property -Hi Nylah, thank you for your review. We are so glad to hear that you are having a great experience with our wonderful leasing staff and community features. We do our best to be sure our residents receive top-tier service. We hope you will continue to enjoy a comfortable home with us. The Flagship Kerns Management Team.

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of Flagship Kerns, its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by Flagship Kerns, its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose