Ratings & Reviews

Overall Rating

4
(44 reviews)
93.2% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

Resident Reviews

submitted by Andrew H. - |Recommended: YesAndrew — Good overall
response from property -Hello Andrew, Thank you for taking the time to leave us a review. We appreciate the 5-star rating! We value you, and would love to hear more about your experience. Please feel free to reach out to us at flagshipkerns@caliberliving.com with any other comments or suggestions. Best, Flagship Kerns Management Team
submitted by Lilly L. - |Recommended: YesFirst Week Review — So far, I have not had a bad experience other than noise. I know that being on the second floor of a five story apartment noise is expected, but it has been way worse than other apartments I have previously lived in. Especially in the early hours of the morning between 3 and 5 30 am.
response from property -Hello, Lilly Thank you for taking the time to leave a review. We are sorry to hear that you are experiencing an issue regarding the noise levels. I would love to speak with you to get a better understanding of what you are hearing so that I can find a resolution for you. Please feel free to contact me at 865-268-8473 or bjames@caliberliving.com. Thanks again and have a wonderful day! Warmest Regards, Flagship Kerns Management Team
submitted by Jalanie M. - |Recommended: YesR — The only thing that needs improvement is the parking.
response from property -Jalanie, Thank you for taking the time to leave us a review. We appreciate the 5-star rating! We apologize that our parking has not met your expectations. We value you, and your feedback is important to us. If you have any further comments or concerns, please contact us at flagshipkerns@caliberliving.com. Best Regards, Flagship Kerns Management Team"
submitted by Brian P. - |Recommended: YesGreat first week — Flagship Kerns has been a great experience so far, the staff is amazing , and the apartment is great so far i feel like I'm at a luxury resort.
response from property -Hi Brian! Thank you for leaving a review with us. We are so glad to hear of your wonderful, luxury experience in our community. We do our best to provide our residents with a friendly and welcoming environment. We're happy you have enjoyed your time with us. The Flagship Kerns Management Team.
submitted by Julianne M. - |Recommended: YesAmazing — I really love living here with all of the amenities I feel like it’s the best place to transition from college life to adulthood It’s a pretty perfect place and super techy
response from property -Dear Julianne, we appreciate you taking the time to let us know about your experience! If there’s anything else we can help you with, please let us know. Best, Team Flagship Kerns
submitted by Julianne M. - |Recommended: YesPretty Perfect — This place is amazing I feel like it’s the best place to transition from college to adulthood I wish there was a better package system though, because my package got stolen.
response from property -Thank you for your feedback, Julianne. We are sorry to hear about your package being stolen. We would love to talk with you further and try to help prevent any further issues. Please call our office at your earliest convenience. The Flagship Kerns Management Team
submitted by Hailee P. - |Recommended: NoThey’re okay — We like the rooms but they’re pretty small. They’re nice but for the price especially with the increases we can live in similar apartments a little closer to campus and where there is parking availability. It’s a good place but rent is a little too high compared to the other apartments we’ve looked at.
response from property -Hello Hailee, Thank you for taking the time to give us a review! We appreciate the feedback. We would love the opportunity to change your mind about recommending us, please feel free to contact me anytime at 865-268-8473 or at bjames@caliberliving.com. Have a wonderful day! Best, Bethany James
submitted by Paige T. - |Recommended: YesBetter Opportunities and views — After needing a new place ASAP Flagship staff was so helpful to get me a lease and upon move-in I got a corner on the top floor with a beautiful view of downtown Knox.
response from property -Hi Paige, your comments have been shared with our entire team at Flagship Kerns. When we hear from our happy residents like you, we spread the positivity around! We sincerely thank you for taking the time to share your thoughts with us! All the best, Team Flagship Kerns
submitted by Tomas F. - |Recommended: YesVery nice property — The amenities are great. Convenient location to downtown and campus. The bedrooms are a tad small but the kitchen, bathroom, and closets are spacious. Trash valet and a great perk as well.
response from property -Thank you for your review! We are glad to hear that you are enjoying living at Flagship. If you ever need anything in the future please reach out to the front office.
submitted by Delores S. - |Recommended: NoNa — Na
response from property -Hey Delores, we are sorry to hear that you are experiencing some issues. We would love to get some more information from you in order to see how we can best resolve this situation. Please feel free to reach out to the office.
submitted by Melek M. - |Recommended: YesGreat living — Amazing
response from property -Thank you for the feedback. We are glad to hear that you are enjoying living at Flagship!
submitted by Jennifer H. - |Recommended: YesAmazing housing — The whole process was quick and easy. Staff is amazing and so helpful. The area is spacious.
response from property -Hi Jennifer! Thank you for the 4-star rating! We are always here to help. Enjoy your time at the Flagship Kearns!
submitted by Blaine K. - |Recommended: YesGreat place to live — Great place to live
response from property -Thank you Blaine, We are glad to hear you are enjoying Flagship!
submitted by Nicole H. - |Recommended: YesKerns- Moderate Living — Overall rating is a 4- not a perfect place to live but better than where I have lived in the past. Parking availability a 3 because if you come back any later than 9, residents have to end up parking on the curb because too many guests come to fill up the parking spaces. Grounds cleanliness I give a 4- clean for the most part. Maintenance staff- very nice but have not been able to help me fix any issue very quickly or efficiently. Noise- there is not typically much noise but the floors seem to be very thin and anything upstairs can be easily heard. The building was built very well except the front door is very frustrating . The only way I can get the door to completely shut is if I lock it. The property staff have been very nice and quick to answer questions however, I have been told multiple things that I then get told are not true by other staff members.
response from property -Hey Nicole, thank you for giving us some feedback. We are always working on ways to make our residents living experience better. I will make sure that a work order gets put in for maintenance to come and take a look. As far as the parking situation goes, we are currently working on long term plan that will alleviate all parking issues. Please feel free to reach out to front office for addition support if needed.
submitted by Caroline C. - |Recommended: YesReview — I really like living here so far There are difficulties finding parking after 8 pm, and I do not like that visitors cannot park here and can only park in the other lot at certain times. The staff is very nice and does their best to provide answers to my questions. The neighbors above me are loud. My only other complaint is that I wish there were more cameras in the parking lot and on every floor since there is no outside door to the parking lot. Overall, I like living here and would again.
response from property -Thank you for letting us know some of your concerns. We are currently looking into resolving these issues. We are always looking into ways to make our residents living experience better! We are also glad to hear that you are enjoying living with us. Please reach out to front office if you ever need anything in the future.

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of Flagship Kerns, its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by Flagship Kerns, its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose